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FAQ

No two renovation projects are the same. In order to decide the cost of your window or door replacement project, we will need to wholly understand your wants and needs. Set up a free, in-home consultation and we’ll be able to present you with a free quote during your consultation. A Pella® design specialist will work alongside you to comprehend your plan, choose high-quality products and take measurements for your replacements.

In addition to making high-quality products in various styles, we also provide payment and finance options to help make your replacement project affordable.

It’s our priority to ensure we answer each of your questions about windows and doors from Pella of Greenville, NC. We’ll review all the features and possibilities available to you, including material choices and energy-efficient options. To be certain we can cover everything, we recommend you schedule about two hours for your consultation appointment.

Installations of replacement windows and doors from Pella of Greenville, NC are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must complete an extensive set of training courses to make sure your windows and doors are correctly installed and meet Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you recognize a reduction in your heating and cooling costs, but you will help protect the environment.

The advantage of Pella® vinyl windows is that you won’t have to paint them. They come in a number of colors, so you’ll find a color that accompanies your room. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of Greenville, NC gives you services and support that big-box stores simply don’t have. Our knowledgeable staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work answering them.

There are a number of reasons why Greenville, NC-area folks go with Pella of Greenville, NC for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Greenville, NC has a dedicated window and entry door showroom. This unique way of doing business gives you a customized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Greenville, NC has a high-quality, energy-efficient and durable solution.